PASS GUARANTEED QUIZ 2025 CASM: CERTIFIED AGILE SERVICE MANAGER V2.1–HIGH-QUALITY LATEST STUDY PLAN

Pass Guaranteed Quiz 2025 CASM: Certified Agile Service Manager V2.1–High-quality Latest Study Plan

Pass Guaranteed Quiz 2025 CASM: Certified Agile Service Manager V2.1–High-quality Latest Study Plan

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Tags: Latest CASM Study Plan, CASM New Study Guide, CASM Latest Braindumps Questions, Dumps CASM Free, Valuable CASM Feedback

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q39-Q44):

NEW QUESTION # 39
Which is NOT an ITIL Guiding Principle?

  • A. Understand and increase the flow of work
  • B. Collaborate and promote visibility
  • C. Progress iteratively with feedback
  • D. Start where you are

Answer: A

Explanation:
ITIL 4 defines specific guiding principles that help organizations adopt and adapt practices in a service management context. Let's analyze the options:
A . Correct. "Start where you are" encourages building upon existing capabilities instead of starting from scratch.
B . Incorrect. While understanding flow is crucial in Lean practices, this specific phrasing is not an ITIL guiding principle. ITIL focuses more on holistic principles such as collaboration and iteration.
C . Correct. "Progress iteratively with feedback" reflects Agile and Lean practices in ITIL, ensuring incremental improvements with customer input.
D . Correct. Collaboration and visibility are key to ITIL 4 principles, promoting shared understanding and transparency.
Reference:
ITIL 4 Guiding Principles: Axelos ITIL 4 Foundation materials.


NEW QUESTION # 40
Which statement about the Process Startup is TRUE?

  • A. It is an inspection of progress toward the Sprint Goal
  • B. Attendance is limited to Team members
  • C. It is a status meeting
  • D. All of the above

Answer: C

Explanation:
The Process Startup (or Daily Scrum equivalent in service management) is a quick status meeting to align the team's efforts and inspect progress.
A . Incorrect. Attendance may involve stakeholders or others, depending on the context.
B . Incorrect. The inspection of progress toward the Sprint Goal is a characteristic of the Sprint Review, not the Process Startup.
C . Correct. The Process Startup functions as a status meeting to synchronize team activities.
D . Incorrect. Not all options are correct.
Reference:
Scrum Guide 2020: Daily Scrum principles.


NEW QUESTION # 41
Which of the following would NOT help sustain improvements?

  • A. Communicate successes, failures, and lessons learned
  • B. Increase the velocity of Teams
  • C. Solicit feedback when changes are made
  • D. Provide ongoing training to existing employees

Answer: B

Explanation:
Sustaining improvements in Agile Service Management requires fostering a culture of learning, feedback, and collaboration. Simply increasing the velocity of teams does not inherently sustain improvements and can sometimes lead to burnout if not managed properly.
A . Incorrect. Ongoing training equips employees with the skills needed to adapt to changes, which sustains improvements.
B . Correct. While increasing velocity is desirable, it does not directly sustain improvements and may have negative impacts without adequate support.
C . Incorrect. Sharing successes and lessons learned builds a culture of continuous improvement.
D . Incorrect. Soliciting feedback ensures that changes remain relevant and effective, a key factor in sustaining improvements.
Reference:
ITIL 4: Continuous Improvement principles.
Scrum and Agile: Importance of sustainable delivery practices.


NEW QUESTION # 42
Who should select the automation tools to do a job?

  • A. Site Reliability Engineer
  • B. The Agile Service Management Team
  • C. Agile Practice Owner
  • D. Those with the most knowledge of the job

Answer: D

Explanation:
The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
A . Incorrect. The Agile Service Management Team supports automation efforts but may not have the technical expertise to select specific tools.
B . Incorrect. The Agile Practice Owner ensures alignment with goals but does not typically choose tools.
C . Correct. Those familiar with the job requirements are best suited to select the appropriate tools.
D . Incorrect. While Site Reliability Engineers may contribute, they are not the only ones qualified to select tools.
Reference:
DevOps practices: Collaborative tool selection.
ITIL 4: Importance of domain expertise in automation decisions.


NEW QUESTION # 43
Which statement describes the Definition of Done?

  • A. When a Team completes all of their work for a Sprint
  • B. Shared understanding of expectations for an increment or backlog item
  • C. Items that need to be completed during the Sprint for success
  • D. From the Sprint Review, a description of what was completed during the Sprint

Answer: B

Explanation:
The Definition of Done (DoD) is a shared understanding of what constitutes completeness for a backlog item or increment, ensuring transparency and quality.
A . Incorrect. This describes Sprint requirements, not the Definition of Done.
B . Correct. The DoD is an agreement among the team about the criteria that must be met for work to be considered done.
C . Incorrect. The Sprint Review reflects completed work but does not define the DoD.
D . Incorrect. Completing work for a Sprint doesn't necessarily mean adhering to the DoD.
Reference:
Scrum Guide 2020: Definition of Done.


NEW QUESTION # 44
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